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    Inbox refresh

    September 19, 2024

    We’ve refreshed the notifications inbox so that it’s easier to make sense of what needs your attention and faster to triage your way to inbox zero.

    Key changes:

    • Improved notification density, content, and UI to clarify each notification and display more helpful context about comments and posts.
    • Navigating between inbox items is faster using j/k or up/down. Deleting a notification will instantly progress you to the next item in your inbox.
    • Added more shortcuts for fast keyboard navigation and bulk triage:
      • E to delete a notification
      • U to toggle your subscription status
      • F to follow up
      • ⇧ + R to resolve a post
      • ⇧ + ⌫ to delete all read notifications
      • ⌥ + U to mark all notifications as read.
    • Non-urgent notifications, like reactions and comment resolutions, now live in a separate Activity popover so that the primary inbox stays high-signal.

    Other improvements

    • You can now search for organization members by their email address.
    • Added support for sending custom reactions in posts, comments, and chat messages through the API.

    Fixes

    • Fixed cases where push notifications wouldn’t dismiss after being clicked.
    • Fixed doc unfurls that were referencing our previous .co domain.
    • Improved the system where Campsite attempts to route you to your last-viewed page when switching organizations.
    • Fixed cases where the scroll position of the Messages inbox could get reset when selecting a thread.
    • Fixed the prediction cone around sidebar hovercards to reduce inadvertent dismissals.
    • Fixed layout shift when opening the comments popover on docs.
    • Fixed cases where post summaries could incorrectly attribute conversations to “you.”
    • Fixed cases where clicking push notifications while actively viewing the inbox wouldn’t route you to the notification’s target.
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