Field Guide

Notes and best-practices for effective distributed team communication.

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Teams should work with the garage door up

Make everyone’s work-in-progress visible across teams and projects.

How we use channels to keep our conversations organized

A breakdown of how we use channels internally to run Campsite.

Sep 3, 2024

How we discover customers about to churn

We’re always trying to make Campsite better for teams, but we know it won’t stick for everyone. When that happens and a customer churns, we need to understand what happened — are there major workflow issues we need to fix?

Aug 20, 2024

More writing

Effective daily standups for distributed teams

Aug 19, 2024

Building a fast feedback loop with customers and engineers

Aug 16, 2024

Teams should build alignment through visibility, not process

May 28, 2024

Post-first does not mean anti-chat

Feb 26, 2024

Campsite is not another another Slack

Feb 16, 2024

Posts are the sweet spot between chat and docs

Feb 7, 2024

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